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This page is a translation provided for information purposes only. Only the French version of these documents is authoritative; in the event of any discrepancy, the French version prevails.

Terms of use and sale

Last updated: 1 August 2026

To make these terms easier to read, the following defined terms are used: the “Publisher” means the operator of the service; the “Organiser” means the holder of an account who creates an event (usually the couple); the “Guest” means any person who uploads content via an event’s sharing link; the “Service” means the Sipix site and features.

1. Purpose

The Service enables an Organiser to create an online space for their event and to collect there, via a sharing link, their Guests’ photos, videos and voice messages, and then to view them, play them as a slideshow and download them. These terms govern both the use of the Service (terms of use) and any purchase of paid plans by the Organiser (terms of sale). Any use of the Service constitutes full and unreserved acceptance of these terms.

2. Account and access

Creating an event requires an account, which is reserved for adults. The Organiser is responsible for keeping their credentials confidential and for any activity carried out from their account. Guests access the Service without an account, using the sharing link the Organiser sends them.

3. Description of the service and automatic enrichment

Uploaded content undergoes automated processing designed to improve its presentation and to protect the event. Thumbnail generation and image-quality estimation are performed locally and are always active. When the Organiser enables automatic analysis, this is supplemented by automatic moderation (detection of explicit or violent content), the addition of scene tags and the transcription of voice messages; when it is disabled, no content is sent to an analysis model. This processing is described in the privacy policy. Automatic moderation may hide content on a provisional basis; any permanent measure (removal, delisting) requires human review by the Organiser or the Publisher. This moderation does not constitute automated decision-making within the meaning of article 22 of the GDPR (Regulation (EU) 2016/679), and no decision producing legal effects is taken solely on the basis of automated processing.

4. The Organiser’s undertakings: guest consent

A wedding is a private event. Before opening their event, the Organiser undertakes to:

  • inform their Guests of the existence of the Service, of the nature of the data collected and of this policy;
  • obtain the consent of anyone likely to appear in the content (image rights, article 9 of the Code civil, the French civil code), such consent being given in advance and covering distribution via the Service;
  • obtain, for any minor likely to appear, the consent of their legal representatives;
  • not activate the sharing feature for persons who have not given their consent.

The Organiser indemnifies the Publisher against any third-party claim arising from a breach of these undertakings. This indemnity is without prejudice to the Publisher’s own obligations as a hosting provider, in particular the removal of manifestly unlawful content reported to it.

5. The Guest’s undertakings: uploaded content

By uploading content, the Guest represents and warrants:

  • that they hold all rights in that content, in particular intellectual property rights;
  • that they have obtained the consent of the identifiable persons appearing in it to its being shared via the Service (image rights);
  • that the content does not infringe the rights of third parties, public order or common decency, and is not unlawful, violent or sexual in nature.

The Guest retains ownership of their content and grants the Publisher, for the sole purpose of providing the Service to the Organiser, a royalty-free right to host, reproduce and display that content for as long as is necessary to provide the Service and for the retention period set out in the privacy policy, until it is permanently deleted.

6. Moderation and reporting

The Publisher acts as a host of the content uploaded by Guests. In accordance with Regulation (EU) 2022/2065 (Digital Services Act, DSA), in particular its article 14 on information about the moderation policy, and with the LCEN:

  • any manifestly unlawful content may be reported via the Report content page; the Publisher promptly removes unlawful content brought to its attention;
  • the Publisher may restrict or remove content that breaches these terms; the Organiser concerned may obtain the reasons for that measure and challenge it by writing to contact@sipix.eu;
  • the automatic moderation referred to in section 3 may provisionally hide content pending review by the Organiser.

7. Prices and payment (terms of sale)

The Service offers a free plan (the trial event) and a paid plan settled in a single payment per event, with no subscription and no automatic renewal. Before purchasing, the Organiser receives, in a clear and comprehensible form:

  • the essential characteristics of the Service;
  • the total price, inclusive of all taxes;
  • the period during which the event remains accessible and the resulting date on which its content is permanently deleted;
  • the functionality of the digital content, including any applicable technical protection measures;
  • any relevant interoperability or compatibility known to the Publisher;
  • how to exercise the statutory guarantee of conformity applicable to digital content and services (articles L224-25-1 et seq. of the Code de la consommation, the French consumer code).

Payment is made using the methods offered at the time of ordering. It is processed securely by a payment provider (Stripe); the Publisher never has access to bank card details. The purchase is confirmed on a durable medium and an invoice is issued for every purchase.

8. Right of withdrawal

In accordance with article L221-18 of the Code de la consommation (implementing Directive 2011/83/EU on consumer rights), an Organiser acting as a consumer has fourteen (14) days in which to withdraw from a purchase made at a distance, without having to give any reason.

However, pursuant to article L221-28 13° of the same code, if the Organiser expressly requests that the Service be provided before the end of that period, they will be asked, at the time of purchase, to:

  • give their express consent for performance to begin immediately; and
  • acknowledge that they thereby lose their right of withdrawal once the Service has been fully performed.

If the Organiser nevertheless exercises their right of withdrawal after asking for performance to begin, they must pay an amount proportionate to the Service provided up to the time they communicated their withdrawal, in accordance with article L221-25 of the Code de la consommation.

To exercise the right of withdrawal, the Organiser may send an unambiguous statement to contact@sipix.eu, or use the following model form:

For the attention of TODO: nom / dénomination de l’éditeur, TODO: adresse de l’éditeur (ou domiciliation), contact@sipix.eu: I hereby give notice of my withdrawal from the contract for the provision of the following service: [order reference]. Ordered on / received on: [date]. Name: […]. Address: […]. Date: […].

The Publisher acknowledges receipt of the withdrawal on a durable medium and refunds, where applicable, the sums due within fourteen (14) days, subject to article L221-28 13°.

9. Duration, termination and retention

The Organiser may close or delete their event at any time from their dashboard. Regardless of any action taken, an event’s content is subject to an automatic retention cycle: archiving after a period of inactivity, then permanent deletion at the end of the retention period. These periods and the related backup reminders are detailed in the privacy policy. It is the Organiser’s responsibility to download their archive before the deadline.

Deleting an event or the account does not affect the accounting records (invoices and transaction references) that the Publisher is legally required to keep for ten (10) years (article L123-22 of the Code de commerce, the French commercial code).

10. Liability

The Publisher provides the Service under an obligation of means (a best-efforts obligation): it uses reasonable means to ensure the availability and integrity of content, but cannot guarantee uninterrupted availability or the absence of any data loss, given the technical hazards inherent in the Internet and in hosting.

The Organiser and Guests are therefore strongly advised to keep their own copies of the files they upload. These provisions do not limit the Publisher’s liability in the event of gross negligence or wilful misconduct, in the event of personal injury, or in the other cases where the law prohibits such a limitation; no clause is intended to have, or has, the effect of depriving the consumer of their right to compensation should the Publisher fail to meet its obligations.

11. Personal data

The processing of personal data carried out in connection with the Service is described in the privacy policy.

12. Consumer mediation

In accordance with articles L612-1 et seq. of the Code de la consommation, an Organiser acting as a consumer has the right to use a consumer mediation service free of charge with a view to the amicable resolution of a dispute, after first sending a written complaint to the Publisher. This option is open to any consumer residing in the European Union; for a cross-border dispute, the European Consumer Centres Network (ECC-Net) can also assist you. The competent mediator is:

Mediator
TODO: nom du médiateur de la consommation
Website
TODO: https://… (site du médiateur)

13. Governing law and disputes

These terms are governed by French law. This choice does not deprive an Organiser acting as a consumer and residing in another Member State of the European Union of the protection afforded by the mandatory provisions of the law of the country of their habitual residence (article 6 of Regulation (EC) No 593/2008 (“Rome I”)). In the event of a dispute, and failing amicable resolution or successful mediation, the consumer may bring proceedings, at their choice, before the French courts or the courts of the EU Member State in which they reside; proceedings against the consumer may be brought only before the courts of their State of residence (Regulation (EU) No 1215/2012). These terms are drawn up in French; any translations are provided for information purposes only and, in the event of any discrepancy, the French version prevails.

14. Contact

For any question about these terms: contact@sipix.eu (TODO: nom / dénomination de l’éditeur).