This page is a translation provided for information purposes only. Only the French version of these documents is authoritative; in the event of any discrepancy, the French version prevails.

Terms of use and sale

Last updated: 31 August 2026

To make these terms easier to read, the following defined terms are used: the “Publisher” means the operator of the service; the “Organiser” means the holder of an account who creates an event (usually the couple); the “Guest” means any person who uploads content via an event’s sharing link; the “Service” means the Sipix site and features.

1. Purpose

The Service enables an Organiser to create an online space for their event and to collect there, via a sharing link, their Guests’ photos, videos and voice messages, and then to view them, play them as a slideshow and download them. “Unlimited” use means use within a fair-use limit of 500 GB and 20,000 files per event; beyond that volume, new videos may be refused and, beyond 110% of either limit, all new uploads are refused. These terms govern both the use of the Service (terms of use) and any purchase of paid plans by the Organiser (terms of sale). Any use of the Service constitutes full and unreserved acceptance of these terms.

The Service is designed for private, non-professional use, in the context of personal events. A buyer acting in a professional capacity contracts on the same terms, without the protections specific to consumers (in particular the right of withdrawal and consumer mediation) being extended beyond what the law provides.

2. Account and access

Creating an event requires an account, which is reserved for adults. The Organiser is responsible for keeping their credentials confidential and for any activity carried out from their account. Guests access the Service without an account, using the sharing link the Organiser sends them.

3. Description of the service and automatic enrichment

Uploaded content undergoes automated processing designed to improve its presentation and to protect the event. Thumbnail generation and image-quality estimation are performed locally and are always active. When the Organiser enables automatic analysis, this is supplemented by automatic moderation (detection of explicit or violent content), the addition of scene tags and the transcription of voice messages; when it is disabled, no content is sent to an analysis model. This processing is described in the privacy policy. Automatic moderation may hide content on a provisional basis; any permanent measure (removal, delisting) requires human review by the Organiser or the Publisher. This moderation does not constitute automated decision-making within the meaning of article 22 of the GDPR (Regulation (EU) 2016/679), and no decision producing legal effects is taken solely on the basis of automated processing.

4. The Organiser’s undertakings: guest consent

A wedding is a private event. Before opening their event, the Organiser undertakes to:

inform their Guests of the existence of the Service, of the nature of the data collected and of this policy;
obtain the consent of anyone likely to appear in the content (image rights, article 9 of the French Civil Code), such consent being given in advance and covering distribution via the Service;
obtain, for any minor likely to appear, the consent of their legal representatives;
not activate the sharing feature for persons who have not given their consent.

The Organiser indemnifies the Publisher against any third-party claim arising from a breach of these undertakings. This indemnity is without prejudice to the Publisher’s own obligations as a hosting provider, in particular the removal of manifestly unlawful content reported to it.

5. The Guest’s undertakings: uploaded content

By uploading content, the Guest represents and warrants:

that they hold all rights in that content, in particular intellectual property rights;
that they have obtained the consent of the identifiable persons appearing in it to its being shared via the Service (image rights);
that the content does not infringe the rights of third parties, public order or common decency, and is not unlawful, violent or sexual in nature.

The Guest retains ownership of their content and grants the Publisher, for the sole purpose of providing the Service to the Organiser, a royalty-free right to host, reproduce and display that content for as long as is necessary to provide the Service and for the retention period set out in the privacy policy, until it is permanently deleted.

6. Moderation and reporting

The Publisher acts as a hosting provider for the content uploaded by Guests. In accordance with Regulation (EU) 2022/2065 (Digital Services Act, DSA), in particular its article 14 on information about the moderation policy, and with the LCEN:

any manifestly unlawful content may be reported via the Report content page; the Publisher promptly removes unlawful content brought to its attention;
the Publisher may restrict or remove content that breaches these terms; the Organiser concerned may obtain the reasons for that measure and challenge it by writing to contact@sipix.eu;
the automatic moderation referred to in article 3 may provisionally hide content pending review by the Organiser.

7. Prices and payment (terms of sale)

The Service offers a free option (the Free plan, plus a test event) and two paid plans (Complete and Premium), paid in a single payment per event, with no subscription and no automatic renewal. Before purchasing, the Organiser is given, in a clear and comprehensible form:

the essential characteristics of the Service;
the total price, inclusive of all taxes;
the period during which the event remains accessible and the resulting date on which its content is permanently deleted;
the functionality of the digital content, including any applicable technical protection measures;
any relevant interoperability or compatibility known to the Publisher;
how to exercise the legal guarantee of conformity applicable to digital content and services (articles L224-25-1 et seq. of the French Consumer Code).

Payment is made using the methods offered at the time of ordering. It is processed securely by a payment provider (Stripe); the Publisher never has access to bank card details. The purchase is confirmed on a durable medium and an invoice is issued for every purchase.

Plans and prices. For a wedding: the Complete plan at €59 and the Premium plan at €99. For any other event, whether an engagement, a wedding anniversary, a birthday, a christening, a communion or a party the Organiser names themselves (“small events”): the Complete plan at €29 and the Premium plan at €49. The type of event is chosen at creation and cannot be changed afterwards. The paid plans include the upload of videos and voice messages by Guests, all design themes and the hosting of the album for twelve (12) months from activation (Complete) or for 3 years from activation (Premium).

Free plan. The Free plan allows, at no charge, the collection of Guests’ photos, the gallery, the slideshow and downloads for 14 days from the activation of the event, which takes place on the day of the event and never before, followed by a read-only viewing period; all content is permanently deleted 30 days after activation. It does not include videos or voice messages and offers two design themes. It is subject to fair use of 5000 files and 30 GB per event. The complete archive of the content in original quality remains downloadable free of charge, under the same conditions as for the paid plans, until deletion. The Free plan is provided without any availability guarantee, within the best-efforts obligation described in article 10; the Publisher may change what it includes for events created after the change.

The price of each paid plan breaks down into two distinct services, presented before purchase and invoiced together: the event-day service (provision of the guest link, collection of photos, videos and voice messages, moderation, gallery and live slideshow), fully performed at the end of the day of the event; and the hosting of the album and access to it for the planned period of availability. For a wedding, this breakdown is €49 and €10 (Complete) and €49 and €50 (Premium); for a small event, €24 and €5 (Complete) and €24 and €25 (Premium).

Change of plan. At any time until the event is deleted, the Organiser may move from the Free plan to a paid plan, or from the Complete plan to the Premium plan, by paying the difference between the list prices of the two plans for their type of event (for example €40 to move from Complete to Premium for a wedding). Discounts applied to the initial purchase do not alter this difference. The change takes effect as soon as payment is confirmed: the new features become available and the retention periods are recalculated, from the activation that has already taken place, according to the new plan. Where the change takes place after the day of the event, the event-day service has already been provided under the previous plan: the amount paid then corresponds entirely to the hosting of the album and its extended access, and the breakdown in article 8 applies accordingly.

Term of the Premium plan. The 3-year hosting of the Premium plan is a commitment by the Publisher for that period. Should the Publisher cease to provide the Service before the end of that term, it would inform the Organiser by email with at least three (3) months’ notice, during which the complete archive would remain downloadable, and would refund the portion of the hosting not provided, pro rata to the remaining period.

Fair use for small events. The paid plans for small events are offered at a lower price because they cover lighter use: their fair-use allowance is 5000 files and 50 GB per event, compared with the figures shown before purchase for a wedding.

If a discount code is applied, the reduction is allocated proportionally to each of the two price components described above.

Paid plans are offered in the European Union: ordering requires a billing address in a Member State, in Monaco or in a French overseas department or region. A payment whose billing address falls outside this territory is refused and refunded in full, and no event is created.

VAT does not apply to the Service (article 293 B of the French General Tax Code); the prices shown are to be read accordingly. The Publisher does not issue reverse-charge invoices and does not process intra-Community VAT numbers: every buyer, business or not, is treated as a final consumer for VAT purposes.

8. Right of withdrawal

In accordance with article L221-18 of the French Consumer Code (implementing Directive 2011/83/EU on consumer rights), an Organiser acting as a consumer has fourteen (14) days in which to withdraw from a purchase made at a distance, without having to give any reason.

However, pursuant to article L221-28 1° of the same code, if the Organiser expressly requests that the Service be provided before the end of that period, they will be asked, at the time of purchase, to:

give their express consent for performance to begin immediately; and
acknowledge that they thereby lose their right of withdrawal once the Service has been fully performed.

If the Organiser nevertheless exercises their right of withdrawal after asking for performance to begin, they must pay an amount proportionate to the Service provided up to the time they communicated their withdrawal, in accordance with article L221-25 of the French Consumer Code.

This proportionate amount is established on the basis of the price breakdown set out in article 7: once the day of the event has passed, the service for that day is due in full; the hosting of the album and access to it are due only pro rata to the time elapsed. A change of plan requested after the day of the event includes no service for that day: its price corresponds entirely to the hosting of the album and access to it, and is due only pro rata to the time elapsed.

To exercise the right of withdrawal, the Organiser may send an unambiguous statement to contact@sipix.eu, or use the following model form:

For the attention of Monko Co Solns, 173 rue de Courcelles, 75017 Paris, contact@sipix.eu: I hereby give notice of my withdrawal from the contract for the provision of the following service: [order reference]. Ordered on / received on: [date]. Name: […]. Address: […]. Date: […].

The Publisher acknowledges receipt of the withdrawal on a durable medium and refunds, where applicable, the sums due within fourteen (14) days, subject to article L221-28 1°.

8a. Legal guarantee of conformity

Consumers benefit from the legal guarantee of conformity provided for in articles L224-25-12 et seq. of the French Consumer Code, independently of any commercial guarantee.

Where the Service is supplied on a continuous basis, it must remain in conformity throughout the supply period provided for in the contract. Any lack of conformity appearing during that period is presumed to have existed at the time of supply, unless proven otherwise.

In the event of a lack of conformity, the consumer is entitled to have the Service brought into conformity, free of charge and without undue delay. Failing that, the consumer may obtain a price reduction or the termination of the contract, under the conditions set out in articles L224-25-18 to L224-25-22 of the French Consumer Code.

These rights are exercised with the Publisher, whose contact details appear in the legal notice. The consumer may also refer the matter to the consumer mediator mentioned in article 12.

9. Duration, termination and retention

The Organiser may close or delete their event at any time from their dashboard. The event is activated at the Organiser’s initiative or, failing that, automatically on the day of the event (the test event is activated as soon as it is created); the retention periods run from that activation. Regardless of any action taken, an event’s content is subject to an automatic retention cycle: archiving at the end of the event’s active period, then permanent deletion at the end of the retention period. These periods and the related backup reminders are detailed in the privacy policy. It is the Organiser’s responsibility to download their archive before the deadline.

Deleting an event or the account does not affect the accounting records (invoices and transaction references) that the Publisher is legally required to keep for ten (10) years (article L123-22 of the French Commercial Code).

10. Liability

The Publisher provides the Service under an obligation of means (a best-efforts obligation): it uses reasonable means to ensure the availability and integrity of content, but cannot guarantee uninterrupted availability or the absence of any data loss, given the technical hazards inherent in the Internet and in hosting.

The Organiser and Guests are therefore strongly advised to keep their own copies of the files they upload. These provisions do not limit the Publisher’s liability in the event of gross negligence or wilful misconduct, in the event of personal injury, or in the other cases where the law prohibits such a limitation; no clause is intended to have, or has, the effect of depriving the consumer of their right to compensation should the Publisher fail to meet its obligations.

11. Personal data

The processing of personal data carried out in connection with the Service is described in the privacy policy.

12. Consumer mediation

In accordance with articles L612-1 et seq. of the French Consumer Code, an Organiser acting as a consumer has the right to use a consumer mediation service free of charge with a view to the amicable resolution of a dispute, after first sending a written complaint to the Publisher. This option is open to any consumer residing in the European Union; for a cross-border dispute, the European Consumer Centres Network (ECC-Net) can also assist you. The competent mediator is:

Mediator: CM2C (Centre de la médiation de la consommation de conciliateurs de justice)
Address: 49 rue de Ponthieu, 75008 Paris
Website: https://www.cm2c.net

13. Governing law and disputes

These terms are governed by French law. This choice does not deprive an Organiser acting as a consumer and residing in another Member State of the European Union of the protection afforded by the mandatory provisions of the law of the country of their habitual residence (article 6 of Regulation (EC) No 593/2008 (“Rome I”)). In the event of a dispute, and failing amicable resolution or successful mediation, the consumer may bring proceedings, at their choice, before the French courts or the courts of the EU Member State in which they reside; proceedings against the consumer may be brought only before the courts of their State of residence (Regulation (EU) No 1215/2012). These terms are drawn up in French; any translations are provided for information purposes only and, in the event of any discrepancy, the French version prevails.

14. Contact

For any question about these terms: contact@sipix.eu (Monko Co Solns).